Currys Partners with Metapack to Enhance Delivery Experience

Currys has partnered with Metapack to strengthen its UK and Ireland delivery operations, giving customers more delivery choices and improved order visibility.

Currys, a UK omnichannel technology retailer, has partnered with Metapack, an ecommerce delivery management platform, to support its delivery operations across the UK and Ireland. The partnership will provide customers with more delivery options at checkout and improved real-time visibility throughout the delivery journey.

Metapack’s delivery management platform offers carrier connectivity and delivery intelligence designed to help retailers improve customer experiences, optimise delivery operations and reduce costs. The technology will support Currys in managing millions of customer orders while providing greater flexibility in delivery services.

According to Metapack’s 2026 Ecommerce Delivery Benchmark Report, 61% of UK consumers are willing to pay for premium delivery services such as next-day or same-day delivery, up from 50% in 2024. The platform is intended to help Currys respond to this growing demand by expanding delivery options for customers.

“We’re pleased to be partnering with Metapack, making it easier than ever before for customers to shop with Currys. The technology will help us respond quickly to demand and deliver a more seamless shopping experience for our customers. It’s just one part of our mission to help everyone enjoy amazing technology,” said Simon Boss, Director of Logistics and Home Delivery, Currys.

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“We are proud to be chosen by Currys, a British institution and one of the country’s most trusted retail names. Currys understands what delivery has become: a genuine driver of loyalty, revenue and brand reputation. The retailers leading in this space are those treating every post-purchase interaction as an opportunity, not an obligation, and our platform gives Currys the intelligence and scale to do precisely that,” said Mark Honeyben, Senior Vice President and Managing Director, Europe, ShipStation Global.

Metapack provides enterprise retailers and third-party logistics providers with access to more than 350 carriers and over 4,000 delivery services through a single integration. The platform supports more than one billion shipments annually and forms part of ShipStation Global’s logistics network.

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