This partnership between Glance and Mediu signifies both companies’ dedication to enhancing digital CX infrastructure and delivering exceptional customer interactions.
Mediu, a CX technology consulting and advisory firm, and Glance, a Guided CX solutions provider, announced their strategic partnership aimed at helping enterprise organisations excel in customer experience (CX) strategy and technology.
Kristine Hansen, Vice President of Sales & Strategic Partnerships for North America, Glance, said, “We are thrilled to embark on this transformative journey with Mediu. Our shared vision of fostering authentic human connections perfectly aligns with Mediu’s commitment to empowering businesses with cutting-edge CX solutions. Together, we look forward to helping CX-driven organisations elevate their customer experiences that drive repeatable and predictable results.”
Paul Timmerman, CEO of Mediu, said, “I am thrilled to announce our partnership with Glance. This collaboration aligns seamlessly with our vision to ‘Make Every Client a CX Leader’ and resonates deeply with Glance’s commitment to forging human connections. By integrating their cutting-edge solutions, we are poised to transform how businesses and customers interact and perform business together.”
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By harnessing the combined power of Mediu’s CX technology expertise and Glance’s proven Guided CX solutions, enterprises can unlock new possibilities for customer engagement, retention, and growth.
Furthermore, businesses can foster meaningful customer interactions across various touchpoints, ensuring a seamless and enriching CX journey that creates a long-term sustainable competitive advantage.
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