The partnership aims to deliver operational efficiencies while enhancing CX, aligning with East of England Co-op’s commitment to digital and paperless operations.
Trust Retail has reported a collaboration with East of England Co-op at its new Ipswich train station store. This store is designed with technology, offering a frictionless shopping experience for busy commuters.
Featuring five state-of-the-art self-checkout terminals and fully cashless, officeless operations, the store is set to revolutionise convenience retailing.
“Hugely significant new store opening this week for East of England Co-op – cutting edge technology and a great location in perfect harmony,” said Rob Smith, Technology Officer at East of England Co-op.
Ashley Hollingsworth, Operating Model Manager at East of England Co-op, added, “Extremely excited about the launch of our concept store – a huge step forward in efficiency. From eSELs and headsets to self-service only tills, cashless and officeless operations, and not forgetting our new digital processes, we’re advancing on our paperless journey.”
“This milestone has involved cross-functional collaboration across multiple departments. Thank you all for your incredible support in delivering what will soon be our most efficient food store to date.”
On LinkedIn, Trust Retail said, “We’ve installed five state-of-the-art self-checkout terminals at the East of England Co-op’s first fully cashless location, transforming the shopping experience for busy commuters on the Great Eastern Main Line.”
“With over three million passengers passing through annually, this 1,500 sq ft store delivers convenience without compromise.”
“Our software-first, hardware-agnostic solution has eliminated the need for traditional cashier desks while maintaining full functionality, including refunds, creating significant operational efficiencies for the East of England Co-op team. We’re proud to support the future of frictionless retail.”
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