BOYLE Sports Simplifies Player Onboarding with Jumio AI

Jumio has partnered with BOYLE Sports to simplify player onboarding across the UK and Ireland through AI-powered identity verification.

Jumio, an identity verification platform, has partnered with sports betting company BOYLE Sports to streamline player onboarding across the UK and Ireland using AI-powered identity verification.

BOYLE Sports is deploying Jumio’s Identity Verification and Doc Proof solutions to automate customer identity checks during registration, helping deliver a faster onboarding experience while supporting regulatory compliance and fraud prevention.

The partnership also supports BOYLE Sports in meeting the requirements of Ireland’s Gambling Regulation Act 2024 through automated identity verification and anti-money laundering (AML) screening.

Simplifying Player Verification

“BOYLE Sports is committed to putting customers first, and that starts with making onboarding as simple, secure and reliable as possible. We have already seen higher automatic verification rates, which not only improves the customer onboarding experience, but also reduces our operating costs by minimising the need for manual checks,” said Gareth Mok, Director of Operational Compliance, BOYLE Sports.

ALSO READ: Agentic AI Is Moving CX From Pilots to Performance

The AI-powered verification process helps reduce manual reviews while enabling players to complete registration more quickly, creating a smoother onboarding journey without compromising security or compliance.

Supporting Compliance and Customer Trust

“We know that a strong onboarding experience is not just about speed – it’s about building trust from the first interaction. We are proud to support BOYLE Sports as it continues to raise the bar for safe, customer-first gaming across the UK and Ireland,” said Mike Nawrocki, Chief Revenue Officer, Jumio.

As gaming operators face increasing regulatory requirements, AI-powered identity verification is becoming an important tool for balancing compliance, fraud prevention and seamless customer experiences during digital onboarding.

ALSO READ: The Trade-Offs That Reveal True Customer Centricity

- Advertisement -spot_img

Featured Articles