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Zalando, Omniva Secure Last-Mile Delivery Deal

Zalando, Omniva Secure Last-Mile Delivery Deal

The partnership with Zalando will solidify Omniva’s market presence in the Baltic region, enhance the company’s international brand visibility and serve as a testing ground for technologies and service improvements.
Waitrose Unveils Waitrose Delivery Pass

Waitrose Unveils Waitrose Delivery Pass

The new ‘Waitrose Delivery Pass’ lets online grocery customers pay upfront for a one, six, or 12-month subscription and book up to one available grocery delivery slot per day at no additional delivery cost.
Quadient Partners with The Range

Quadient Partners with The Range

The partnership between Quadient and The Range enhances the CX by providing flexible, 24/7 parcel access through Parcel Pending lockers, simplifying deliveries, returns, and Click and Collect services across multiple UK locations.
Morrisons Partners with Kallikor

Morrisons Partners with Kallikor

Through this partnership with Kallikor, Morrisons aims to lead in supply chain innovation by making informed decisions that support growth and operational superiority while enhancing the overall CX.
Jesta I.S. Unveils Enhanced Customer Care Platform

Jesta I.S. Unveils Enhanced Customer Care Platform

The new customer care platform is user-friendly, with a modular architecture that enables Jesta to expand its service, integrate with enterprise systems, and add features based on customer feedback and evolving best practices.
Joe & The Juice Partners with Adyen

Joe & The Juice Partners with Adyen

The deployment of Adyen’s SFO1 terminals will allow Joe & The Juice to simplify checkout while gathering real-time data to enhance store experiences, refine marketing, and build long-term customer loyalty.
RaceWay Launches RaceWay Rewards with PAR

RaceWay Launches RaceWay Rewards with PAR

RaceWay partnered with PAR Retail to launch RaceWay Rewards due to its technology solutions that empower retailers to offer personalised rewards and enhance customer experience (CX).
Peter Piper Pizza Partners with SoundHound AI

Peter Piper Pizza Partners with SoundHound AI

The SoundHound AI platform ensures every call is answered—even during peak hours—by using voice AI to handle multiple orders at once, allowing restaurant staff to focus on food preparation and in-store service.
Oh Polly Taps 7Learnings AI-Powered Platform

Oh Polly Taps 7Learnings AI-Powered Platform

By implementing 7Learnings’ AI-powered platform, Oh Polly gains the ability to simulate pricing scenarios, predict demand changes, and dynamically adjust prices based on customer behaviour and business goals.
Crescendo Partners with Amazon

Crescendo Partners with Amazon

By using Amazon’s Nova Sonic, the Crescendo platform helps brands deliver round-the-clock voice support with improved speech understanding and generation.

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