CX NXT: BFSI Brainstorm
Date: 24th September
Time: 3:00 pm - 4:30 pm BST (Zoom)
Where business leaders take on real-world challenges
Building on the success of our CX NXT: BFSI Summit in July we are running a deep-dive discussion group on the key topics that emerged.
Unlock the Potential of Your CX Strategies
It’s the thoughts that keep CX leaders up at night. Business stakeholders want hard proof that the investments in technology, people, training and projects are generating revenue. Without it, it’s tricky for the CX function to justify their actions. No matter how much the customer is delighted, can we quantify this delight in future financial gains?
CXM Today presents The CX Brainstorm – a panel of experts to take on this real-world challenge for CX leaders, and find a way to success. This edition is focussed on the BFSI industry. Tune in to the 90-minute webinar to hear how to;
- Build trust among stakeholders, empowering teams
- Prove ROI: how CX impacts the bottomline
- Enable consensus and alignment within the organisation
Speakers
Deutsche Bank
XMCoach and TMD
Tapoly
Henley Business School
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