The partnership will increase the number of parcel lockers at Co-op stores to over 900, joining existing collaborations with Amazon, InPost, Quadient, and Yeep.
Co-op and Royal Mail have inked a partnership deal to roll out parcel lockers at the convenience retailer’s stores. The first ones will launch in summer, with plans for lockers at 100 stores. These will allow people to drop off pre-labelled Royal Mail parcels and returns 24/7.
They provide label printing, meaning customers need to pay for postage online and print the label by scanning a QR code at the locker, or request a QR code if they are returning a purchase. Royal Mail’s prices start from £1.55 online for a small parcel that fits through the letterbox.
Anna Malley, Director of Partnerships and Acquisitions at Royal Mail, said, “We are focused on rolling out lockers in locations that are as convenient as possible for our customers, so Co-op’s model of providing a hub for community services at its stores is perfect.”
“Our customers are sending more and more parcels, whether that’s returning online purchases or selling secondhand clothing on marketplaces, so it’s crucial that we give them a wide range of options to do so. This partnership will help us to expand our network, creating even more drop-off points.”
This partnership will increase the number of parcel lockers at Co-op stores to over 900, joining existing collaborations with Amazon, InPost, Quadient, and Yeep.
George Hayworth, Co-op’s Head of Online Development, said, “We are delighted to partner with Royal Mail, enabling Co-op to further expand its network of safe, secure and convenient parcel lockers.”
“We’re focused on developing added services and enhanced convenience – we aim to have the best small shops, and work to ensure our stores are a convenient destination for a range of services that meet local needs.”
“Including growing our network of lockers to help residents, commuters and time-pressed consumers pick up or return parcels at a time that suits them, quickly, easily and conveniently.”
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