Givex Launches GivexEngageAI

Givex Ushers in a New Era of Customer Engagement with the Launch of GivexEngageAI

GivexEngageAI builds detailed, 360-degree customer profiles based on guests’ interactions with a business, such as loyalty accounts, average purchase amounts, transactional information, and more.

Givex Corp., a cloud-based global customer engagement and business insights platform, announced the launch of GivexEngageAI, an artificial intelligence (AI) platform that enhances customer relationships through data-driven profiles and highly targeted engagement campaigns.

Mo Chaar, Chief Commercial Officer of Givex, said,  “The launch of GivexEngageAI marks a new chapter for Givex, providing unparalleled insights into vital customer data and a flexible solution that enables brands to scale as they grow. We’re seeing a shift away from cookie-cutter marketing programs, and GivexEngageAI enables businesses to send relevant communications to each customer based on their profile and purchase history. Through a streamlined platform that eliminates the need to consolidate data from multiple sources, this solution will allow businesses to cultivate deeper customer relationships effortlessly, and increase customer conversion and retention.”

GivexEngageAI builds detailed, 360-degree customer profiles based on guests’ interactions with a business, such as loyalty accounts, average purchase amounts, transactional information, and more.

The future of business interactions is personalised, and companies are looking for the next generation of tailored customer engagement. With EngageAI, business leaders will have streamlined access to data on every customer interaction within a company’s technology ecosystem, helping to support data-driven decision-making.