Optimising the checkout process, including offering a range of delivery options, retailers can improve cart conversions by 20%, nShift reveals.
nShift has released a list of four strategies to increase conversions and grow revenue, further helping online and multi-channel retailers boost their profits.
Mattias Gredenhag, CTO at nShift said, “Increasing revenue in online retail is not just about products, price, and promotions. Online and multi-channel retailers must deliver a top-rate customer experience. Now more than ever, how products are shipped to shoppers really matters.”
“Our range of solutions enables retailers to create an end-to-end delivery experience from checkout to returns. With our library of over 1000 carrier connections, retailers can easily offer a range of delivery options and display them seamlessly at checkout. We make it possible to easily compare performance between carrier companies, helping warehouses make decisions to drive up standards. With nShift, retailers can send relevant, branded communications to customers at each stage of the delivery process. They can offer digital returns that help convert 30% of returns into exchanges,” Mattias added.
According to one of the strategies, by optimising the checkout process, including offering a range of delivery options, retailers can improve cart conversions by 20%.
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