Tag: customer service

Blue Yonder To Acquire Doddle To Revolutionise Ecommerce Returns
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Blue Yonder To Acquire Doddle To Revolutionise Ecommerce Returns

John Lewis Launches Health Clinics Inside Stores
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John Lewis Launches Health Clinics Inside Stores

Amazon Connect Telephony Prices Continue to Drop Across Europe
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Amazon Connect Telephony Prices Continue to Drop Across Europe

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Delta Launches Wi-Fi as Free Service

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Virtual Human Concierge Assists Passengers at Dallas Airport

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66% prefer brands that can make personal recommendations

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Chatbots Will Be A Primary Customer Service Channel By 2027

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Oracle Integrates CDP Data In Fusion Cloud For Better Customer Service

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Zendesk Enhances CRM, Low-code Customer Service Chatbots

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AI & Customer Service Survey Shows Higher Expectations But Lower Satisfaction

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