Kumar Gandharv

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Staff Articles

Use These 7 Survey Questions To Know What Your Customers Think

CX

Tackling Contact Centers Ticketing Challenges

Martech

Activate Listening Mode: Customer Feedback Tools for Marketers

Martech

Macy’s: Driving Seamless Omnichannel Experiences

Martech

The Algorithms Behind Social Media’s Stickiness

Martech

Is The RFM Model Obsolete?

Martech

What’s The Backbone Of A Contact Center? It’s ACD

Martech

How JetBlue Uses Data To Reach New Heights

Martech

Why Customer Intelligence Needs Data Virtualization

Martech

How IKEA Onboards Data And AI To Leap Forward

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