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Kumar Gandharv
11 POSTS
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Staff Articles
Macy’s: Driving Seamless Omnichannel Experiences
August 30, 2022
Staff Articles
The Algorithms Behind Social Media’s Stickiness
August 8, 2022
Staff Articles
Is the RFM Model Obsolete?
July 13, 2022
Staff Articles
What’s the Backbone of a Contact Center? It’s ACD
July 4, 2022
Staff Articles
How JetBlue Uses Data To Reach New Heights
June 29, 2022
Staff Articles
Why Customer Intelligence Needs Data Virtualization
June 28, 2022
Staff Articles
How IKEA Onboards Data And AI To Leap Forward
June 22, 2022
Staff Articles
Airbnb: Telling Brand Stories with Data
May 30, 2022
Staff Articles
Are You Ready For Grab-And-Go Tech?
May 17, 2022
Design
Conversational CX Forms The Backbone Across Industries. Here’s How
April 25, 2022
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