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CXMToday
News
People
Martech
Strategy
CX
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Kumar Gandharv
14 POSTS
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Staff Articles
Use These 7 Survey Questions To Know What Your Customers Think
November 23, 2023
CX
Tackling Contact Centers Ticketing Challenges
November 16, 2023
Martech
Activate Listening Mode: Customer Feedback Tools for Marketers
October 31, 2022
Martech
Macy’s: Driving Seamless Omnichannel Experiences
August 30, 2022
Martech
The Algorithms Behind Social Media’s Stickiness
August 8, 2022
Martech
Is The RFM Model Obsolete?
July 13, 2022
Martech
What’s The Backbone Of A Contact Center? It’s ACD
July 4, 2022
Martech
How JetBlue Uses Data To Reach New Heights
June 29, 2022
Martech
Why Customer Intelligence Needs Data Virtualization
June 28, 2022
Martech
How IKEA Onboards Data And AI To Leap Forward
June 22, 2022
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